Services


Onsite Service
When you request a DCP professional to come to your location, you'll minimize downtime.

DCPs professionals will assist you with networking, hardware, software, and training issues. Many issues such as network connectivity, and network printing can only be solved onsite.

Onsite Rates
Rates are based on urgency.

Standard onsite: $65 per hour.

Priority onsite: $75 per hour.

Emergency onsite: $110 per hour.

All onsites have a one-hour minimum. There is a $25 trip charge for onsite service in Dane County. For all other Southern Wisconsin or Northern Illinois locations, add a travel charge of $47.50 per hour. For other locations add transportation expenses such as airline or train fare and lodging.

Shop Service
Many clients prefer to bring their computers to the shop.

You'll pay a lower hourly rate, and you are often billed for fewer hours than for onsite.

Typical shop projects include: Troubleshooting and Repair Hardware Upgrades Data Recovery Operating System Upgrades Software Installation Testing

If you are unable to carry your computer to our shop, Dynamic Concepts Plus offers pickup and delivery service. If you live outside of Southeastern Wisconsin, you may ship your computer using UPS, FedEx, or other commercial shipping methods.

 

Shop Service Rates


Urgency
 

Hourly Rate Turnaround time Minimum charge
Standard  $45 3-5 days 1/2 Hour

Priority

$70 Same or next day service 1/2 Hour
Emergency $90  Immediate 1/2 Hour

Please contact us for more info.